OPUS cards have an expiry date (four years for cards without a photo). As of that date, the card will no longer work, even if it still contains valid fares; at that point, you will have to pay for any trips you take.

To see the expiry date, you have to scan it at an OPUS terminal. You can also follow this link for checking your card's expiry date. Other ways to check the expiry date include scanning your card at a fare vending machine, asking for a balance receipt at a point of sale (convenience store, pharmacy), asking a fare collector at a metro station, or contacting your public transit system's customer service department.

OPUS number lower than 02-2461523030 :

If your card is expiring in less than three months or expired less than six months ago, bring it with you to an STM service centre, or an exo service center or an ARTM metropolitan ticket office.

OPUS number higher than 02-2461523030 :

If your card does not hold any valid fares:

• Get a new card by visiting an ARTM ticket office. or from your local transit service provider (and remember to register it!): RTL, exo, STL or STM.

If your card still holds valid fares:

• • With an expiry date (monthly, weekly): get a new card as described above.
• • Without an expiry date (tickets, 1-day or 3-day passes): bring your card and go to one of these locations:
1. STM Service point or centre
2. exo service center
3. ARTM metropolitan ticket office

If you have already replaced your card and your expired card still held valid fares:

• go to one of the above-mentioned locations and bring your card

Please note that a $6 card issuing fee will be required to replace OPUS cards with a number higher than 02-2461523030.

Visit:

1. STM service point or centre
2. exo service centre
3. ARTM metropolitan ticket office

If your card does not hold valid transit fares: yes.

If your card still has valid fares, keep in mind that it cannot be replaced at a point of sale, or fare vending machine.

A $6 fee is required for the replacement of an OPUS card without a photo.

The only exception is for OPUS cards with a number lower than 02-2461523030, as these are first-generation OPUS cards, still in use, and for which card-issuing fees are not required.

Bring your expired card to an STM service centre, exo service center or an ARTM ticket office to get a new OPUS card.

If you have STM fares bring your expired card to an STM service centre.

For all other fares contact exo Customer service.

If your card is registered, contact your local public transit system for instructions applicable to any fares remaining on your OPUS card.

If you have an unregistered card, no refunds or exchanges will be issued for remaining fares.

OPUS card number lower than 02-2461523030:

Bring your expired card to an STM service centre, exo service center or an ARTM ticket office to get a new OPUS card. Please note that to get a new OPUS card, a transit fare purchase is required.

OPUS card number higher than 02-2461523030:

• Get a new card and have it registered, a guarantee against loss or theft, by visiting an ARTM ticket office. or from your local transit service provider: RTL, exo, STL or STM.

Please note that a $6 card issuing fee will be required to replace OPUS cards with a number higher thant 02-2461523030.

Defective or damaged cards can be replaced. Bring your card to an STM service centre, exo service center or an ARTM ticket office.

Be advised that, depending on the condition of the card, a $6 fee may apply, and you must buy at least one fare to receive a new OPUS card.

If your OPUS card can be scanned at a service centre, the clerk will provide specific instructions for each public transit system for which you have fares remaining.

If your card cannot be scanned (because it is defective or broken), any remaining fares will be lost, since there is no way to determine how many fares are left on a card that has been expired for more than six months.

Cardholders are responsible for paying for the trip to the service centre or ticket office.

You can also contact your public transit system's customer service department to find out the renewal or replacement options available to you.

Given the large volume of OPUS cards without a photo issued each year, and to remain in line with the chip card manufacturer's guarantee, it was necessary to set an expiry date to be able to effectively track active cards, as well as those customers no longer use.

Yes. The copper in the OPUS card is recovered. The other materials are shredded and burned for energy recovery. Not a single OPUS card ends up in a landfill.