
An Act respecting Access to documents held by public bodies and the Protection of personal information (L.R.Q. c. A-2.1)
- The personal information collected for the purpose of issuing a personalized joint transit smart card (CPCT) is the information required to verify or renew the status of persons entitledto obtaining and using a registered CPCT card, such as student card, senior card or full-fare card;
- The personal information is collected by Société de transport de Montréal (STM) who is responsible for operating the computer system for the integrated fare sales and collection system («Integrated system»), as well as for the benefit of other public transit authorities adhering to the Integrated system;
- The public transit authorities adhering to the Integrated system include the Société de transport de Montréal, the Société de transport de Laval, the Réseau de transport de Longueuil, the Réseau de transport de la Capitale, the Agence métropolitaine de transport, the Conseil intermunicipal de transport le Richelain, the Conseil intermunicipal de transport Basses-Laurentides, the Conseil intermunicipal de transport de Chambly-Richelieu-Carignan, the Conseil intermunicipal de transport Vallée du Richelieu, the Conseil intermunicipal de transport Sorel-Varennes, the Conseil intermunicipal de transport Roussillon, the Conseil intermunicipal de transport du Sud-Ouest, and the Conseil régional de transport de Lanaudière. Other public transit bodies may eventually adhere to the Integrated system and, where applicable, the identity of these new transit authorities will be brought to the attention of transit users by means of press releases or notices on the internet portal of the STM and of the public transit bodies adhering to the Integrated system;
- The personal information is collected for the following purposes:
a) the delivery, renewal, modification, replacement, reactivation or cancellation of personalized joint transit smart cards by public transit authorities adhering to the Integrated system;
b) the sale and collection of public transit fares, as well as the redistribution of some of the collected fares;
c) the administration of the Integrated system, by registering transit access and trips;
d) the prevention, detection or suppression of fraud;
e) the planning of public transportation services. - The categories of persons who will have access to this personal information, in the performance of their duties for the public transit authorities adhering to the Integrated system, are the following:
a) the persons responsible for delivering, renewing, modifying, replacing, reactivating or cancelling personalized joint transit smart cards;
b) the persons responsible for selling and collecting public transit fares;
c) the persons responsible for administrating the Integrated system, by registering transit access and trips;
d) the persons responsible for preventing, detecting or suppressing fraud;
e) the persons responsible for planning public transportation services. - The personal information at issue is collected on an optional basis. Public transit users may choose to purchase public transit fares on a generic smart card that collects no personal
information and confers no fare privileges; - Any user who refuses to provide the personal information required to issue a registered joint transit smart card (CPCT) or refuses to establish their identity for the purpose of modifying, replacing, reactivating or cancelling a registered joint transit smart card or for obtaining a refund or the restitution of a fare card may see the requested service or privilege being refused;
- Any person having provided personal information to obtain a personalized joint transit smart card (CPCT) or to have it renewed, modified, replaced, reactivated or cancelled, has the right to consult their personal information, to obtain a copy of it or to request that inaccurate, incomplete, ambiguous or illegally collected information be amended by submitting a request in writing to the person in charge of access to information at the STM and providing proof of identity. Such requests must be sent to the following address:
Société de transport de Montréal
a/s Responsable de l’accès à l’information et de la protection des renseignements personnels
800, rue de la Gauchetière Ouest, Montréal (Québec) H5A 1J6
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