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- Will new fares come into effect with the introduction of the smart card ?
- When will I be able to charge my OPUS card ?
- Where can I go to obtain more information ?
- How do I go about registering my personal data and benefiting from the replacement guarantee ?
- Will my personal data be kept confidential ?
- Will my photo still be necessary ?
- Can I make a hole in the OPUS card ?
- Has this new equipment been fully tested ?
- Are smart cards absolutely secure ?
- Will there still be an income tax credit for the purchase of a monthly fare ?
- Will the OPUS card allow me to take an unlimited number of trips during the month ?
Will new fares come into effect with the introduction of the smart card ?
The various transit fares already in effect will not change with the arrival of the smart card. Fares will be integrated into the smart card according to their cost at the time of purchase. However, you will have to pay $3.50 for your OPUS card.
When will I be able to charge my OPUS card ?
The OPUS card can be charged with monthly fares up to three months in advance. Different transit fares can also be loaded onto your card according to your needs. For example, you coul charge it with six STM single fares, eight STL tickets and an AMT zone 3 TRAM pass. Consult the website of your local transit company for more information about the gradual availability of transit fares and the dates on which they will be offered for sale.
Where can I go to obtain more information ?
Customer service points are located at Honoré-Beaugrand, Jean-Talon, Lionel-Groulx, Côte-Vertu and Berri-UQAM metro stations. They are open Monday to Friday from 7 a.m. to 9 p.m. The customer service centre at Berri-UQAM station is also open Saturday and Sunday from 9 a.m. to 4 p.m. You may also consult the AMT, RTL or STL websites for more details.
How do I go about registering my personal data and benefiting from the replacement guarantee ?
If you pay the full fare, you must complete a registration form to benefit from the replacement guarantee. Complete details will be available on this site at the end of fall 2008.
If you pay a reduced or intermediate fare, you will automatically benefit from the replacement guarantee, as your OPUS card contains your photo and personal data.
See the heading Replacement guarantee for full details.
Will my personal data be kept confidential ?
Every security measure will be taken to uphold the confidentiality standards that govern all public transit authorities.
Will my photo still be necessary ?
A photo is still required for transit users who enjoy reduced or intermediate fare privileges. Your photo will be printed on the back of your OPUS card.
Can I make a hole in the OPUS card ?
No, because you could damage the chip, and the card would then be unusable.
Has this new equipment been fully tested ?
This technology has been tried and tested elsewhere in the world, in cities such as Lyons, Paris and San Francisco. In Québec, Société de transport de l’Outaouais (STO) already uses smart cards.
Are smart cards absolutely secure ?
The technology behind smart cards is reputed to be very reliable. Even the banking community is now adopting this technology.
Will there still be an income tax credit for the purchase of a monthly fare ?
Yes. When you charge your OPUS card with a monthly fare, you will receive a receipt. Keep it, as you will be able to use this receipt on your income tax return to obtain a tax credit.
Will the OPUS card allow me to take an unlimited number of trips during the month ?
All the rules and privileges for the transit fares remain the same. Thus, if you charge your OPUS card with a monthly fare, you will still be able to take an unlimited number of trips during the month.
